Basic Premises of Customer Work in the Social Care Sector (5 cr)
Code: V1472-SWV1811
General information
Enrollment
14.05.2018 - 31.05.2018
Timing
20.08.2018 - 10.12.2018
Number of ECTS credits allocated
5 op
Virtual proportion
2 op
RDI proportion
1 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Unit
Laurea Tikkurila, sote
Campus
Laurea Tikkurila
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Degree Programme in Social Services (SWV), Laurea Tikkurila
Teachers
- Tiina Wikström
Teacher in charge
Tiina Wikström
Groups
-
SWV218SN
Learning outcomes
The student is able to
- identify values and ethical principles in the social care sector
- recognize the basic characteristics connected to lifespan development
- outline client relationships in the social care sector and different life situations
Teaching methods
The key components of the course are:
1.Developmental Psychology 2 ECTS
2.Ethics in Social Services 1 ECTS
3.Social Work Clients/Customers and Social Work Environments 2ECTS
Course assignments: An individual work on ethics and life course interview
The course is conducted in co-operation with exchange student courses.
Learning materials and recommended literature
Relevant material is provided during the course.
The main book source: Crawford, Karin. Social Work and Human Development / Karin Crawford and Janet Walker. Exeter: Learning Matters, 2014. (ordered for Tikkurila Library in May 2015)
Evaluation methods and criteria
Evaluation according to Laurea's evaluation criteria.
1. Development Psychology (grading 1-5)
2. Ethics in Social Services (grading 1-5)
3. Social Work Clients/Customers and Social Work Environments, Group Works and Class Attendance (Pass/Fail)
Course attendance requirements: Attendance is compulsory for all lessons unless agreed separately in class. You need to attend a minimum of 70% of classes, so in case there are, for example, 10 contact times, each 4 hours, you can miss three 4-hour classes (12 hours). If your absences are more than that, your grade will drop by one, for example from 3 to 2. In case your absences exceed 50% of contact hours, you need to consult your teacher on how to finalize the course (this could mean retaking the whole course, doing supplementary tasks or taking additional classes, if available). In case your tasks are considerably late but completed during the term in question, this will also affect your grade by -1. If the required tasks and requirements are not met, you need to enroll again for the course. For supplementary or delayed tasks, there will be no feedback..