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Basic Premises of Customer Work in the Social Care Sector (5 cr)

Code: V1472-3001

General information


Enrollment

13.05.2019 - 26.05.2019

Timing

02.09.2019 - 18.11.2019

Number of ECTS credits allocated

5 op

Virtual proportion

2 op

RDI proportion

1 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Unit

Laurea university of applied sciences

Campus

Laurea Tikkurila

Teaching languages

  • English

Seats

20 - 40

Degree programmes

  • Degree Programme in Social Services (SWV2), Laurea Tikkurila

Teachers

  • Karoliina Nikula

Teacher in charge

Karoliina Nikula

Groups

  • SWV219SN

Learning outcomes

The student is able to
- identify values and ethical principles in the social care sector
- recognize the basic characteristics connected to lifespan development
- outline client relationships in the social care sector and different life situations

Teaching methods

In this course, the student will focus on values and ethical principles in the social care sector, learn the basic characteristics connected to a human being's growth and development and understand customer relationships in the social care sector and different life situations.
The key components of the course are:
1.Developmental Psychology 2 ECTS
2.Ethics in Social Services 1 ECTS
3.Social Work Clients/Customers and Social Work Environments 2ECTS
Course assignments: An individual work on ethics and life course interview
The course is conducted in co-operation with exchange student courses. Daytime studies at Tikkurila campus.

Learning materials and recommended literature

The relevant course materials are provided during the course.
The main book source: Crawford, Karin. Social Work and Human Development / Karin Crawford and Janet Walker. Exeter: Learning Matters, 2014 (see the latest edition).

Co-operation with working life and/or RDI

Different working life and project related topics will be presented at the beginning of the course.

Important dates

Please, see Pakki for the course schedule.

Forms of internationality

The study unit is suitable for exchange student (only limited intake).

Students workload

One credit equals approximately 26.7 hours of work performed by the student.

Evaluation methods and criteria

In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
To achieve grade 5 student must be able to
- use professional concepts extensively
- compare and choose
- relevant information
- report and communicate in a professional manner
To achieve grade 3 student must be able to
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use his/her knowledge basis
- report in the agreed manner
To achieve grade 1 (or pass) student must be able to
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report