•   Encountering the Customer and Professional Interaction V1384-SRV1811 20.08.2018-23.10.2018  10 credits  (SRV218SN) +-
    Learning outcomes of the course
    The students
    - have knowledge of values and ethical principles.
    - are able to perceive the situations of clients in the correctional services sector
    - are aware of and develops his or her interaction skills
    - have the skills to encounter and interact with individuals
    Name of lecturer(s)

    Eeva Järveläinen

    Mode of delivery

    80% Face-to-face, 20% Distance learning

    Assessment methods and criteria

    Osasuoritus/ Arviointi
    Kontaktiopetus (2 op) läsnäolo 80% HYV/HYL
    Pienryhmätentti (2 op) HYV/HYL - 5
    Virtuaalitehtävä (2 op) HYV/HYL
    Projektitehtävä (4 op) HYV/HYL - 5 (not translated)

    Language of instruction
    • Finnish
    Timing

    20.08.2018 - 23.10.2018

    Enrollment date

    14.05.2018 - 31.05.2018

    Group(s)
    • SRV218SN
    Seats

    20 - 40

    Unit, in charge

    Laurea Tikkurila, sote

    Teacher(s)

    Eeva Järveläinen, Hanna Väätäjä

    Programme(s)

    SRV2 Sosionomikoulutus, rikosseuraamusala, Laurea Tikkurila (Finnish)

    Unit location

    Laurea Tikkurila

    R&D proportion

    4 credits

    Virtual proportion

    2 credits

    Evaluation scale

    H-5

    Students use of time and load

    10 op = 270 opiskelijan työtuntia (1 op = n. 27 työtuntia) (not translated)