Introduction to Service Design (1 cr)
Code: TO00BQ75-3001
General information
Enrollment
27.03.2020 - 10.05.2020
Timing
30.03.2020 - 31.05.2020
Number of ECTS credits allocated
1 op
Virtual proportion
1 op
RDI proportion
1 op
Mode of delivery
Distance learning
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
1 - 100
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOS2), Terveys- ja hyvinvointialat
Teachers
- Outi Ahonen
- Päivi Harmoinen
Groups
-
TOS219SY
Learning outcomes
The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.
Grading scale
Approved/Failed