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Expert sales (5 cr)

Code: TO00BO32-3001

General information


Enrollment

18.05.2020 - 24.05.2020

Timing

14.09.2020 - 02.11.2020

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Seats

20 - 40

Degree programmes

  • Laurea täydentävä osaaminen, amk-tutkinto (TOH2), Kauppa, hallinto ja oikeustieteet

Teachers

  • Kirsi Maste
  • Anne Martola

Teacher in charge

Anne Martola

Groups

  • TOH220SY

Learning outcomes

The student is able to
- act in a customer-centred manner in solutions sales
- identify the corporate customer's situation and needs as well as to use interaction methods suited for the situation
- ake profitability, ethicalness and legal issues into account in sales work

Grading scale

Approved/Failed