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Service Production Management (5 cr)

Code: TO00BN60-3001

General information


Enrollment

23.11.2020 - 14.02.2021

Timing

29.03.2021 - 17.05.2021

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

3 op

Mode of delivery

Distance learning

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Degree programmes

  • Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat

Teachers

  • Teemu Sirainen
  • Tuula Kuivanen
  • Henry Lybäck
  • Anikó Lehtinen

Teacher in charge

Henry Lybäck

Groups

  • TOP220SY

Learning outcomes

Student is able to
- assess the internal efficiency and profitability of service production
- analyze the importance of well-being at work in practice and plan development measures
- describe the importance of occupational safety and ergonomics in everyday managerial work
- evaluate his own development as a supervisor

Teaching methods

Student knows how to
- assess the internal efficiency and profitability of service production
- analyze the importance of well-being at work in practice and plan development measures
- understand the importance of occupational safety and ergonomics in everyday managerial work
- evaluate his own development as a supervisor

The course enables the implementation of working life integration within the BARLAUREA Living Lab activity framework. The second option is that the student develops learning in the activities of their own already existing job or another service production company in the course of study.

The main focus of the course is in the supervisory work of service production in the restaurant industry.

Grading scale

H-5