Researching the Customer Experience (5 cr)
Code: TO00BM14-3001
General information
Enrollment
26.11.2018 - 02.12.2018
Timing
07.01.2019 - 14.06.2019
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Tikkurila, liko
Campus
Laurea Tikkurila
Teaching languages
- Finnish
Seats
0 - 20
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOH2), Kauppa, hallinto ja oikeustieteet
Teachers
- Marilla Kortesalmi
Teacher in charge
Marilla Kortesalmi
Groups
-
TOH218SYTäydentävä osaaminen (amk-tutkinto), S18, Kauppa, hallinto ja oikeustieteet
Learning outcomes
The student is able to
- choose adequate research methods and justify them
- collect empirical data and analyze it
- interpret the empirical data and make conclusions based on them