Study Guide

Learning outcomes

The student is able to
- recognize and outline various theoretical work orientations and working methods in client work
- use and apply social pedagogical, sociocultural and psychosocial methods and tools to support individuals, families and groups in different life stages
- manage the process of methodical and goal-oriented client work
- evaluate and document client work

Teaching methods

In the end of the course the student is able to:
- recognize and structure some theoretical work orientations and working methods in customer work
- use and apply the methods and tools of social pedagogy and sociocultural and psychosocial work to support individuals, families and groups in different life stages
- apply some methodical and goal-oriented customer work and is able to evaluate and document customer work

The course is run parallel with the implementation R0379-3002 Creativity and Activity-based Methods in Client Work (5cr) and is part of the core studies for the first year degree students.

Course attendance requirements: Attendance is compulsory for all lessons unless agreed separately in class. You need to attend a minimum of 75% of classes, so in case there are, for example, 10 contact times, each 4 hours, you can miss three 4-hour classes (12 hours). If your absences are more than that, your grade will drop by one, for example from 3 to 2. In case your absences exceed 50% of contact hours, you need to consult your teacher on how to finalize the course (this could mean retaking the whole course, doing supplementary tasks or taking additional classes, if available). In case your tasks are considerably late but completed during the term in question, this will also affect your grade by -1. If the required tasks and requirements are not met, you need to enroll again for the course. For supplementary or delayed tasks, there will be no feedback.

Learning materials and recommended literature

Healy, K. 2012. Social Work Methods and Skills. The Essential Foundations of Practice.Palgrave Macmillan UK.

Alternative completion methods of implementation

For accredition of the course contact satu.bethell@laurea.fi.

Co-operation with working life and/or RDI

LbD-project with working life environments is connected to the course.

Important dates

The course starts on 13.1.2020 and finishes 12.3.2020.
The actual implementation schedule is visible in Pakki.

Forms of internationality

The study unit is suitable for exchange students.

Students workload

Allocated Study Time for the student in R0378-3002 Methodological Competence in Social Care Sector Client Work (10 cr):

Contact lessons: 84 hours
Creative project + presentation: 60 hours
Reading course books: 60 hours
Learning reflection: 30 hours
Literature assignment: 40 hours

The student is expected to be present at least 75 % of the contact lessons to pass the course.

Further information for students

The course is run in parallel with the implementation R0379 Creativity and Activity-based Methods in Client Work and is part of the core studies for the first year degree students.

Evaluation methods and criteria

In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING

To achieve grade 5 student must be able to
- use professional concepts extensively
- compare and choose
- relevant information
- report and communicate in a professional manner

To achieve grade 3 student must be able to
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use his/her knowledge basis
- report in the agreed manner

To achieve grade 1 (or pass) student must be able to
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT

To achieve grade 5 student must be able to
- work independently, using the skills and methods learned
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
- anticipate his/her need for guidance

To achieve grade 3 student must be able to
- work using the skills and methods learned
- engage in professional interaction with customers and/or co-operation partners and identify their needs
- take part in guidance and utilise it

To achieve grade 1 (or pass) student must be able to
- work under guidance using the skills and methods learned
- interact with customers and/or co-operation partners
- receive guidance

TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY

To achieve grade 5 student must be able to
- promote the team’s work and team spirit
- manage his/her time appropriately, completing the agreed tasks at the required quality level
- work responsibly, applying the skills and methods learned
- plan and evaluate their work, taking safety and/or ethical aspects into consideration

To achieve grade 3 student must be able to
- engage in goal-oriented work in a team
- plan and manage the progress of his/her work and use of time
- detect safety-related risks
- justify this/her actions in accordance with the professional code of conduct

To achieve grade 1 (or pass) student must be able to
- work as a member of a team
- plan the progress of his/her work and use of time under guidance
- work safely and in accordance with the professional code of conduct
- follow the provided instructions and rules

The course requires 75% attendance.