Personal Sales Work (5 cr)
Code: R0289-TOH1811
General information
Enrollment
14.05.2018 - 31.05.2018
Timing
28.08.2018 - 17.12.2018
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 30
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOH2), Kauppa, hallinto ja oikeustieteet
Teachers
- Ritva Jäättelä
Teacher in charge
Ritva Jäättelä
Groups
-
TOH218SYTäydentävä osaaminen (amk-tutkinto), S18, Kauppa, hallinto ja oikeustieteet
Learning outcomes
The student is able
- to act in a customer-centred manner in solutions sales
- to identify the corporate customer's situation and needs as well as to use interaction methods suited for the situation
- to take profitability, ethicalness and legal issues into account in sales work
- to use a customer data system
Grading scale
H-5