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Encountering Violence in the Workplace (5 cr)

Code: R0268-3001

General information


Enrollment

01.04.2019 - 07.04.2019

Timing

02.05.2019 - 30.08.2019

Number of ECTS credits allocated

5 op

Virtual proportion

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Campus

Laurea Porvoo

Teaching languages

  • Finnish

Seats

12 - 20

Degree programmes

  • Laurea täydentävä osaaminen, amk-tutkinto (TOS2), Terveys- ja hyvinvointialat

Teachers

  • Lilja Palo
  • Aulikki Yliniva

Teacher in charge

Lilja Palo

Groups

  • TOS218SY
    Täydentävä osaaminen (amk-tutkinto), S18, Terveys- ja hyvinvointialat

Learning outcomes

The student is able to
- hear and respond to the needs that the patient expresses by behaving in a challenging manner and this way prevent aggressive behaviour
- describe and explain the legal justifications for how and when the self-determination of the patient/client can be limited
- comply with the staff and patient safety principles in actions that limit a patient’s self-determination
- act in compliance with the well-being and care principles, controlling his or her own feelings and behaviour
- discuss challenging situations with both the team and the client as well as re-establish the cooperation relationship with the client