80% Face-to-face, 20% Distance learning
Learning materials in Optima.
The study unit will contain work on the following themes:
- Intercultural communication and communication styles
- Communication strategies in spoken and written communication
- Building rapport in interpersonal communication
- Communicating effectively and persuasively in presentations, meetings and negotiations
- The use of style and register in spoken and written texts
- Orientation in academic and professional writing
- Review of common business terms
The final grade is based on the following:
- Vocabulary test 10%
- Spoken communication 40%
- Written communication 50%
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Optima workspace.
01.08.2019 - 31.12.2019
13.05.2019 - 26.05.2019
20 - 40
Laurea Leppävaara, common
MEA2 Degree Programme in Restaurant Entrepreneurship, Laurea Leppävaara
By agreement with the lecturer.
Development of intercultural competences is integrated into the study unit.
5 credits = 135 hours of student work
Approximately 30 hours in class and 105 of independent study
Leppävaara campus, weekly contact sessions
The student demonstrates an understanding of key principles of effective business communication. He/she is able to achieve straightforward communication objectives in common work-related situations and can vary his/her communication style according to the situation. Spoken fluency and language range are sufficient to cope with common work-related situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
The student demonstrates a good understanding of key principles of effective business communication. He/she is able to achieve communication objectives in common work-related situations with a degree of success and can adapt his/her communication style according to audience and context. Speech is fluent, with a relatively high degree of grammatical control and evidence of a wide range of vocabulary. Writing shows good control of grammar, lexis and style.
The student demonstrates an excellent understanding of key principles of effective business communication. He/she is able to communicate clearly, concisely and appropriately in common work-related situations, and is effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible and easy to understand, with evidence of a wide active vocabulary. Writing shows excellent control of grammar, lexis and style.