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Service Design (10 cr)

Code: R0216-3045

General information


Enrollment

03.02.2020 - 29.03.2020

Timing

02.04.2020 - 08.05.2020

Number of ECTS credits allocated

10 op

Virtual proportion

10 op

RDI proportion

10 op

Mode of delivery

Distance learning

Unit

Laurea Lohja, liko

Campus

Laurea Lohja

Teaching languages

  • Finnish

Seats

15 - 45

Degree programmes

  • Liiketalouden koulutus (HLF2), Laurea Lohja (Finnish)

Teachers

  • Janika Kyttä
  • Annukka Jussila

Teacher in charge

Annukka Jussila

Groups

  • TOH219SY
  • SSF218SA
    Sosionomikoulutus, monimuotototeutus, S18, Lohja
  • SSF217SA
  • HLF219SA

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Grading scale

H-5