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Service Design (10 cr)

Code: R0216-3012

General information


Enrollment

26.11.2018 - 02.12.2018

Timing

07.01.2019 - 27.05.2019

Number of ECTS credits allocated

10 op

Virtual proportion

2 op

RDI proportion

4 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Laurea university of applied sciences

Campus

Laurea Tikkurila

Teaching languages

  • Finnish

Seats

20 - 30

Degree programmes

  • Tietojenkäsittelyn koulutus (NTV2), Laurea Tikkurila (Finnish)

Teachers

  • Taina Lintilä
  • Terhi Kärpänen

Teacher in charge

Terhi Kärpänen

Groups

  • NTV217KA

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Grading scale

H-5