Service Design (10 cr)
Code: R0216-3012
General information
Enrollment
26.11.2018 - 02.12.2018
Timing
07.01.2019 - 27.05.2019
Number of ECTS credits allocated
10 op
Virtual proportion
2 op
RDI proportion
4 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Laurea university of applied sciences
Campus
Laurea Tikkurila
Teaching languages
- Finnish
Seats
20 - 30
Degree programmes
- Tietojenkäsittelyn koulutus (NTV2), Laurea Tikkurila (Finnish)
Teachers
- Taina Lintilä
- Terhi Kärpänen
Teacher in charge
Terhi Kärpänen
Groups
-
NTV217KA
Learning outcomes
The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design
Grading scale
H-5