Competence in Customer Relationships and Projects (10 cr)
Code: R0212-3025
General information
Enrollment
18.05.2020 - 24.05.2020
Timing
16.09.2020 - 18.12.2020
Number of ECTS credits allocated
10 op
Virtual proportion
10 op
Mode of delivery
Distance learning
Unit
Korkeakouluyksikkö D, Verkkokampus, liko
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Liiketalouden koulutus (HLD2), Laurea Verkkokampus
Teachers
- Ilkka Bergius
- Oskari Vesterinen
Teacher in charge
Oskari Vesterinen
Groups
-
HLD220SALiiketalouden koulutus, verkko-opinnot, S20, Verkkokampus
Learning outcomes
The student is able to
- evaluate prerequisites for customer-oriented operation, and different customer needs and solutions
- act in a customer-oriented manner in sales situations
- show initiative in projects and as a member of a project group in a responsible and goal-oriented way complying with information security regulations and taking advantage of the tools available
- communicate orally and in writing using field-specific concepts
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5