Skip to main content

Competence in Customer Relationships and Projects (10 cr)

Code: R0212-3017

General information


Enrollment

18.05.2020 - 24.05.2020

Timing

22.09.2020 - 31.12.2020

Number of ECTS credits allocated

10 op

Virtual proportion

3 op

RDI proportion

4 op

Mode of delivery

70 % Contact teaching, 30 % Distance learning

Unit

Laurea Otaniemi, liko

Campus

Laurea Otaniemi

Teaching languages

  • Finnish

Seats

20 - 50

Degree programmes

  • Liiketalouden koulutus (HLG2), Laurea Otaniemi, Finnish

Teachers

  • Eeva Miettinen
  • Tomas Illman

Teacher in charge

Eeva Miettinen

Groups

  • HLG220SA
    Liiketalouden koulutus, monimuotototeutus, S20, Otaniemi

Learning outcomes

The student is able to
- evaluate prerequisites for customer-oriented operation, and different customer needs and solutions
- act in a customer-oriented manner in sales situations
- show initiative in projects and as a member of a project group in a responsible and goal-oriented way complying with information security regulations and taking advantage of the tools available
- communicate orally and in writing using field-specific concepts

Grading scale

Approved/Failed