LK: Customer Experience Development in Public Sector with Service Design (15 cr)
Code: LK00BK55-3002
General information
Enrollment
25.11.2019 - 31.12.2019
Timing
13.01.2020 - 14.05.2020
Number of ECTS credits allocated
15 op
Virtual proportion
8 op
RDI proportion
15 op
Mode of delivery
47 % Contact teaching, 53 % Distance learning
Unit
Laurea Hyvinkää, liko
Campus
Laurea Hyvinkää
Teaching languages
- Finnish
Seats
7 - 7
Degree programmes
- Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)
Teachers
- Pyry Airaksinen
Teacher in charge
Pyry Airaksinen
Groups
-
HLBV19SN
Grading scale
H-5