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LK: Customer Experience Development in Public Sector with Service Design (15 cr)

Code: LK00BK55-3002

General information


Enrollment

25.11.2019 - 31.12.2019

Timing

13.01.2020 - 14.05.2020

Number of ECTS credits allocated

15 op

Virtual proportion

8 op

RDI proportion

15 op

Mode of delivery

47 % Contact teaching, 53 % Distance learning

Unit

Laurea Hyvinkää, liko

Campus

Laurea Hyvinkää

Teaching languages

  • Finnish

Seats

7 - 7

Degree programmes

  • Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)

Teachers

  • Pyry Airaksinen

Teacher in charge

Pyry Airaksinen

Groups

  • HLBV19SN

Grading scale

H-5