eService Competence (5 cr)
Code: G8244-SSG1811
General information
Timing
28.08.2018 - 21.12.2018
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Otaniemi, sote
Campus
Laurea Otaniemi
Teaching languages
- Finnish
Degree programmes
- Sosionomikoulutus (SSG2), Laurea Otaniemi (Finnish)
Groups
-
SSG216SN
Learning outcomes
The student is able to
?use and apply nontraditional services for client needs
describe eService concept from his/her own sector's perspective
analyse and evaluate eServices and explain their meanings within renewal of services
innovate and develop various eService ideas, or the service processes related to the ideas.