Study Guide

Learning outcomes

The student is able to:
- evaluate the prerequisites for customer-oriented operation, and different customer needs and solutions
- develop customer-oriented business models and processes
- innovate customer-oriented products and services*
- choose the right marketing measures for different target groups

*The verb 'develop' has been replaced effective 1st of August 2024.

Teaching methods

Lectures, develoment of a business plan, work life project with a company, presentations in class.
The assigments and the project are made in teams.

Location and time

Leppävaara campus, January 18 - May 3, 2023. Lectures/meetings on Wednesdays at 8.45-11.15 (exception January 31 on Tuesday, but that is independent working in teams).

Please note the schedule below.

Learning materials and recommended literature

E.g
Finch, Brian. 2013. How to write a business plan. Kogan Page.
Kotler, Philip & Armstrong, Gary. (2012). Principles of Marketing. Pearson.
Osterwalder, A. & Pigneur, Y. 2009. Business Model Generation. Amsterdam. Self Published.
Robbins, Stephen P. & Judge, Timothy A. (2016). Essentials of Organizational Behavior. Pearson.

Co-operation with working life and/or RDI

1. Development of a Business plan and Canvas for own business idea.
2. Company project tbc.

Important dates

Week 3 Course introduction
Week 4 Project company presentation. Setting the project targets.
Week 14 Company project final presentations.
Week 18 Business plan pitching to judges.

Content and scheduling

Week 3 Course introduction, team building. Business idea. Business plan lectures.
Week 4 Case company introduction.
Week 5 Independent working, no class.
Week 6 Case company project discussions per team
Week 7 Marketing, Business Plan lectures
Week 8 Buying behavior.
Week 9 Case company project discussions per team.
Week 10 No class. Independent working for case company project
Week 11 Own company project: Business idea discussions per team.
Week 12 Independent working for case company project.
Week 13 Own company project: Business Model Canvas (BMC) lectures.
Week 14 Case company project report presentations. Please note time: 8.45-14.45.
Week 15 Work shop: Own company Business Plan/BMC project, recap
Week 16 No class. Independent working for own company project.
Week 17 No class. Independent working for own company project.
Week 18 Business plan pitching to judges. Please note time: 8.45-14.45.

Grading scale

H-5

Evaluation methods and criteria

BACHELOR'S DEGREE INITIAL STAGE STUDENTS
EXCELLENT
grade 5
Students are able to:
• Apply professional concepts expertly.
• Comply with occupational safety instructions responsibly and independently.
• Justify activities using research knowledge.
• Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active.
• Select the appropriate techniques and models for activities, and justify the choices.
• Act in customer-oriented ways and according to the situation.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and tasks.
GOOD
grade 3
Students are able to:
• Apply professional concepts systematically.
• Apply occupational safety instructions in their activities.
• Justify, compare and analyse their activities using general guidelines.
• Able to cope independently in different tasks in each operating environment.
• Apply acquired techniques and models diversely.
• Act professionally in customer situations.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..
SATISFACTORY,
grade 1
Students are able to:
• Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base.
• Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved.
• Comply with rules and instructions, and justify their activities using provided instructions.
• Act appropriately under guidance.
• Use acquired techniques and models.
• Take customers into account in their actions.
• Act as group members.
• Act in accordance with ethical principles