Tools for Visual Communication in Service Design (5 cr)
Code: A9315-HYA21821
General information
Enrollment
26.11.2018 - 02.12.2018
Timing
07.01.2019 - 21.06.2019
Number of ECTS credits allocated
5 op
Virtual proportion
4 op
RDI proportion
4 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Laurea Leppävaara, liko
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
15 - 35
Degree programmes
- Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
Teachers
- Tarja Chydenius
Teacher in charge
Tarja Chydenius
Groups
-
HYA218SJDegree Programme in Service Innovation and Design, yamk, S18, Leppävaara
Learning outcomes
The student is able to
- communicate and share service development ideas and objectives by using graphic software
- visualize a service development process or a service concept by using and editing computer graphics (photos, graphic elements and charts)
Teaching methods
Blended learning with four campus sessions.
CONTENT
• Theory of visual design basics
• Basics of image editing
• Free drawing basics
• Advanced use of presentation tools
• Creating basic service design tools such as journey maps, persona cards, blueprints, stakeholder maps, prototypes
Location and time
1.2. - 15.6.2018
Campus sessions at 16.30 - 19.30 Laurea Leppävaara
7.3.
4.4.
5.4.
9.5.
Learning materials and recommended literature
Stickdorn & al. 2018. This is Service Design Doing.
Further sources listed in the Optima workspace.
Alternative completion methods of implementation
Acknowledgement of prior learning, to be discussed with the responsible learning facilitator.
Co-operation with working life and/or RDI
Creating material and knowledge for the Erasmus+ funded project "Enhanicing Inclusion and Diversity Management in Higher Education".
http://www.enhanceidm.eu/
Important dates
Campus sessions at 16.30 - 19.30 Laurea Leppävaara
7.3.
4.4.
5.4.
9.5.
Students workload
Workload & assessment
5 ects = approx. 135 student working hours
All assignments are individual tasks, around 120 h
Contact sessions: 12 h
A more detailed workload per assignments is given in the Optima workspace.
Further information for students
Attendance obligatory.
In case of an absence due to sickness or another important obligation the student is responsible to compensate the absence independently by submitting a short report to the learning facilitator. Details in Optima.
Grading scale
Approved/Failed
Evaluation methods and criteria
Assessment and feedback by the learning facilitators and peer assessment.
See criteria below.
All assignments need to be handed in.
Possible absences need to be compensated.
Evaluation criteria, approved/failed
All assignments need to be handed in and pass the follwoing criteria:
1. The assginment output corresponds to the assignment brief technically and content-wise
2. The output follows basic design standards (choice of graphics, colors, typography, composition & laypout )
3. All design choices are well justifyed
4. The final output is technically of high-quality and manifests at least moderate creativity
5. The effort reflects the timely input allocated for the assignment.