Developing Food Services into an Experience (10 cr)
Code: A9220-3003
General information
Enrollment
23.11.2020 - 14.02.2021
Timing
19.03.2021 - 14.05.2021
Number of ECTS credits allocated
10 op
Virtual proportion
4 op
RDI proportion
6 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat
Teachers
- Anikó Lehtinen
- Henry Lybäck
Teacher in charge
Henry Lybäck
Groups
-
TOP220SY
Learning outcomes
The student is able to
- recognize the importance of customer experience and trends in developing food services towards a peak experience
- plan, implement, analyze and develop food services and concepts responsibly for different customer segments
- implement a development process while taking quality criteria into consideration
Grading scale
H-5