Developing Food Services into an Experience (10 cr)
Code: A9220-3002
General information
Enrollment
03.02.2020 - 09.02.2020
Timing
20.03.2020 - 29.05.2020
Number of ECTS credits allocated
10 op
Virtual proportion
4 op
RDI proportion
6 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
10 - 50
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat
Teachers
- Henry Lybäck
- Anikó Lehtinen
Teacher in charge
Henry Lybäck
Groups
-
TOP219SY
Learning outcomes
The student is able to
- recognize the importance of customer experience and trends in developing food services towards a peak experience
- plan, implement, analyze and develop food services and concepts responsibly for different customer segments
- implement a development process while taking quality criteria into consideration
Grading scale
Approved/Failed