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Developing Food Services into an Experience (10 cr)

Code: A9220-3001

General information


Enrollment

26.11.2018 - 09.12.2018

Timing

01.03.2019 - 31.05.2019

Number of ECTS credits allocated

10 op

Virtual proportion

2 op

RDI proportion

4 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Laurea university of applied sciences

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Seats

0 - 35

Degree programmes

  • Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat

Teachers

  • Anikó Lehtinen
  • Henry Lybäck

Teacher in charge

Henry Lybäck

Groups

  • TOP218SY
    Täydentävä osaaminen (amk-tutkinto), S18, Palvelualat

Learning outcomes

The student is able to
- recognize the importance of customer experience and trends in developing food services towards a peak experience
- plan, implement, analyze and develop food services and concepts responsibly for different customer segments
- implement a development process while taking quality criteria into consideration