Service-oriented Swedish (5 cr)
Code: A9132-3015
General information
Enrollment
23.11.2020 - 29.11.2020
Timing
19.01.2021 - 06.05.2021
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
- Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)
Teachers
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
MSA221KNPalveluelämysten tuottaminen ja kehittäminen, päivätoteutus, K21, Leppävaara
-
PHA220SNDegree Programme in Hospitality Management and Service Design, daytime studies, S20, Leppävaara
Learning outcomes
The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade
Grading scale
H-5
Further information
The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.