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Service-oriented Swedish (5 cr)

Code: A9132-3015

General information


Enrollment

23.11.2020 - 29.11.2020

Timing

19.01.2021 - 06.05.2021

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Seats

20 - 40

Degree programmes

  • Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
  • Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)

Teachers

  • Annika Kirkkomäki

Teacher in charge

Annika Kirkkomäki

Groups

  • MSA221KN
    Palveluelämysten tuottaminen ja kehittäminen, päivätoteutus, K21, Leppävaara
  • PHA220SN
    Degree Programme in Hospitality Management and Service Design, daytime studies, S20, Leppävaara

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.