Operating Environment in a Service Company (5 cr)
Code: A9129-MKA1811
General information
Enrollment
14.05.2018 - 31.05.2018
Timing
03.09.2018 - 10.12.2018
Number of ECTS credits allocated
5 op
Virtual proportion
3 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
15 - 45
Degree programmes
- Matkailu- ja palveluliiketoiminnan koulutus (MKA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Mervi Niemelä
Teacher in charge
Leila Jaakkola
Groups
-
MKA218KNMatkailu- ja palveluliiketoiminnan koulutus, päivätoteutus, K18, Leppävaara
Learning outcomes
The student is able to
- interpret the operating environment of the hospitality sector and identify the changes in it
- recognize value chains and value networks
Grading scale
H-5