Operating Environment in a Service Company (5 cr)
Code: A9129-3021
General information
Enrollment
28.11.2022 - 04.12.2022
Timing
23.01.2023 - 19.03.2023
Number of ECTS credits allocated
5 op
RDI proportion
4 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Mervi Niemelä
Teacher in charge
Leila Jaakkola
Groups
-
MSA222KNPalveluelämysten tuottaminen ja kehittäminen, päivätoteutus, K22, Leppävaara
Learning outcomes
The student is able to
- interpret the operating environment of the hospitality sector and identify the changes in it
- recognize value chains and value networks
Grading scale
H-5