Operating Environment in a Service Company (5 cr)
Code: A9129-3005
General information
Enrollment
25.11.2019 - 01.12.2019
Timing
10.01.2020 - 03.05.2020
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
RDI proportion
4 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
15 - 35
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Mervi Niemelä
Teacher in charge
Leila Jaakkola
Groups
-
MLA219SA
Learning outcomes
The student is able to
- interpret the operating environment of the hospitality sector and identify the changes in it
- recognize value chains and value networks
Grading scale
H-5