Skip to main content

Customer Relationship Management (5 cr)

Code: A9126-3022

General information


Enrollment

28.11.2022 - 04.12.2022

Timing

01.01.2023 - 31.07.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Seats

20 - 40

Degree programmes

  • Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)

Teachers

  • Anne Turunen

Teacher in charge

Anne Turunen

Groups

  • MSA222KN
    Palveluelämysten tuottaminen ja kehittäminen, päivätoteutus, K22, Leppävaara

Learning outcomes

The student is able to
- build and develop customer relationships
- manage customer relationships

Grading scale

H-5