Skip to main content

Customer Relationship Management (5 cr)

Code: A9126-3001

General information


Enrollment

13.05.2019 - 26.05.2019

Timing

25.10.2019 - 09.12.2019

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Laurea university of applied sciences

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Degree programmes

  • Matkailu- ja palveluliiketoiminnan koulutus (MKA2), Laurea Leppävaara (Finnish)

Teachers

  • Anne Turunen

Teacher in charge

Anne Turunen

Groups

  • MKA218SN
    Matkailu- ja palveluliiketoiminnan koulutus, päivätoteutus, S18, Leppävaara

Learning outcomes

The student is able to
- build and develop customer relationships
- manage customer relationships

Grading scale

H-5