Autumn 2018
| Search: | ECTS | 1 | 2 | 1A | 1S | 2A | 1 | 2 | 1 |
|---|---|---|---|---|---|---|---|---|---|
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CORE COMPETENCE |
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SERVICE LOGIC DRIVEN INNOVATION AND DESIGN COMPETENCES |
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| Design Thinking | 5 | ||||||||
| Service Logic-Based Strategic Management | 5 | ||||||||
| New Service Development and Innovative Business Models | 5 | ||||||||
| Deep Customer Insights Through Ethnographic Research | 5 | ||||||||
| Service Design Process and Methods | 5 | ||||||||
| Futures Thinking and Foresight Methodologies | 5 | ||||||||
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THESIS |
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| Master's Thesis | 30 | ||||||||
| 50 | 10 | 30 | 20 | 10 | 30 | 20 | 10 | ||
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COMPLEMENTARY COMPETENCE
(Select 30 ECTS)
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BUSINESS AND LEADERSHIP COMPETENCES IN SERVICE INNOVATION
()
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| Management Accounting and Control in Service | 5 | ||||||||
| Service Marketing and Selling | 5 | ||||||||
| Change Leadership and Service Culture | 5 | ||||||||
| Pricing in Service Business | 5 | ||||||||
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ADVANCED COMPETENTES IN SERVICE INNOVATION AND DESIGN
()
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| Cross-Cultural Issues in Service Development | 5 | ||||||||
| Current Topics in Service Design | 5 | ||||||||
| Service Design in Digital Context | 5 | ||||||||
| Social Innovation and Social Responsibility | 5 | ||||||||
| Analysing Qualitative Data | 5 | ||||||||
| Visual Research Methods in Design | 5 | ||||||||
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OPERATIONAL SKILLS FOR SERVICE INNOVATION AND DESIGN
()
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| Entrepreneurship in Service | 5 | ||||||||
| English for Managers and Professionals | 5 | ||||||||
| Tools for Visual Communication in Service Design | 5 | ||||||||
| Capital Investment Analysis | 5 | ||||||||
| Facilitation Skills for Service Development | 5 | ||||||||
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OTHER COMPLEMENTARY COMPETENCE |
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| Building Internet Enabled Markets | 5 | ||||||||
| 55 | 25 | 5 | 50 | 25 | 5 | 50 | 25 | ||
| ECTS credits per period / semester / academic year | 105 | 35 | 35 | 70 | 35 | 35 | 70 | 35 |
Studies of syllabus is planned so 60 credits are studied in academic year. Planned syllabus may change during studies.
Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.
