CURRICULA > MASTER’S DEGREE, BLENDED LEARNING > HYA2 DEGREE PROGRAMME IN SERVICE INNOVATION AND DESIGN, LAUREA LEPPÄVAARA > DEGREE PROGRAMME IN SERVICE INNOVATION AND DESIGN, YAMK, S18, LEPPÄVAARA
Master’s degree, blended learning

Degree Programme in Service Innovation and Design, yamk, S18, Leppävaara

Autumn 2018

Classification
Select visible years, semesters and periods (when only one year is selected) by clicking buttons below. (S = Spring, A = Autumn)
Year of study 1 2
Search: ECTS 1 2 1A 1S 2A 1 2 1
CORE COMPETENCE
               
SERVICE LOGIC DRIVEN INNOVATION AND DESIGN COMPETENCES
               
Design Thinking 5
 
   
   
Service Logic-Based Strategic Management 5
 
   
   
New Service Development and Innovative Business Models 5
 
   
   
Deep Customer Insights Through Ethnographic Research 5
 
   
   
Service Design Process and Methods 5
   
   
 
Futures Thinking and Foresight Methodologies 5
   
   
 
THESIS
               
Master's Thesis 30
5010302010302010
COMPLEMENTARY COMPETENCE
(Select 30 ECTS)
               
BUSINESS AND LEADERSHIP COMPETENCES IN SERVICE INNOVATION
()
               
Management Accounting and Control in Service 5
   
   
 
Service Marketing and Selling 5
   
   
 
Change Leadership and Service Culture 5  
   
   
Pricing in Service Business 5
   
   
 
ADVANCED COMPETENTES IN SERVICE INNOVATION AND DESIGN
()
               
Cross-Cultural Issues in Service Development 5
   
   
 
Current Topics in Service Design 5
   
   
 
Service Design in Digital Context 5  
   
   
Social Innovation and Social Responsibility 5
   
   
 
Analysing Qualitative Data 5  
   
   
Visual Research Methods in Design 5
   
   
 
OPERATIONAL SKILLS FOR SERVICE INNOVATION AND DESIGN
()
               
Entrepreneurship in Service 5
   
   
 
English for Managers and Professionals 5
 
   
   
Tools for Visual Communication in Service Design 5
   
   
 
Capital Investment Analysis 5  
   
   
Facilitation Skills for Service Development 5  
   
   
OTHER COMPLEMENTARY COMPETENCE
               
Building Internet Enabled Markets 5
   
   
 
55255502555025
ECTS credits per period / semester / academic year 105 35 35 70 35 35 70 35

Studies of syllabus is planned so 60 credits are studied in academic year. Planned syllabus may change during studies.

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.