CURRICULA > BACHELOR'S DEGREE (BEGINNING 2019 AND ONWARDS) AND COMPLEMENTARY COMPETENCE > PALVELULIIKETOIMINNAN KOULUTUS (MLA2), LAUREA LEPPÄVAARA (FINNISH) > PALVELULIIKETOIMINNAN KOULUTUS, MONIMUOTOTOTEUTUS, K21, LEPPÄVAARA, MLA221KA2 PALVELULIIKETOIMINNAN KOULUTUS, MONIMUOTO, K21, LEPPÄVAARA, RYHMÄ 2
Bachelor's degree (beginning 2019 and onwards) and complementary competence

Palveluliiketoiminnan koulutus, monimuotototeutus, K21, Leppävaara, MLA221KA2 Palveluliiketoiminnan koulutus, monimuoto, K21, Leppävaara, ryhmä 2

Spring 2021

Classification
Select visible years, semesters and periods (when only one year is selected) by clicking buttons below. (S = Spring, A = Autumn)
Year of study 1 2 3 4
Search: ECTS 1 2 3 4 1S 2A 2S 3A 3S 4A 4S 1 1 2 1 2 1 2
CORE COMPETENCE
(Select 150 ECTS)
                                   
FLEXIBLE CUSTOMER SERVICE
                                   
Food Services 5
     
           
           
Legislation on Regulating Liquor Licences 0                                    
Certificate in Food Hygiene 0                                    
Bachelor of Hospitality Management as a Producer of Food Services 5  
     
           
         
Intercultural Approach to Design Thinking 10  
     
           
         
Initial Test in English Skills 0                                    
Tourism and Events Services 5
     
           
           
Service-oriented Swedish 5  
     
           
         
Initial Test in Swedish Skills 0                                    
Oral Skills in Swedish 0                                    
Written Skills in Swedish 0                                    
CUSTOMER-ORIENTED SERVICE BUSINESS DEVELOPER
                                   
Customer-Oriented Services 5
     
           
           
Customer Relationship Management 5  
       
           
       
Cost Accounting and Pricing in a Service Company 5  
     
           
         
Service Business and Marketing 10
     
           
           
Operating Environment in a Service Company 5  
     
           
         
SERVICE INNOVATION DEVELOPER
                                   
Business Game 5  
       
           
       
Corporate Social Responsibility 5  
       
           
       
Service Innovations 10    
       
           
     
Developing Service Processes 10  
       
           
       
EXPERT IN A WORK COMMUNITY
                                   
Placement 1 15
     
           
           
Placement 2 15  
       
           
       
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION
                                   
Thesis 15    
         
           
   
Project Management and Communication 5
     
           
           
Research and Development Methods 5    
       
           
     
From a Student to a Professional
                                   
Study Skills and Professional Orientation 2
   
         
         
Professional Development 2  
     
         
     
Starting a Successful Career 1    
       
         
 
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COMPLEMENTARY COMPETENCE
(Select 60 ECTS)
                                   
PRODUCER OF EVENT SERVICES
()
                                   
Developing Conference and Congress Services into an Experience 10                                    
Event Safety and Security 5                                    
The Basics of Event Production and Management 5                                    
Event Production 5                                    
Sustainability in Events 5                                    
Event Design 5                                    
INNOVATING FOOD SERVICES
()
                                   
Current Issues and Future Trends in Hospitality Field 5                                    
Developing Food Services into an Experience 10                                    
Food and Beverages 5                                    
Food for Health 5                                    
Developing Sensory Quality of Food Services 5                                    
Food and Food Services Safety 5                                    
The World of Beverages 5                                    
TOURISM SERVICE DEVELOPER
()
                                   
Tourism Marketing 5                                    
Discovering Tourism 5                                    
Hotel Management 10                                    
Business Online Visibility 5                                    
Food Tourism 5                                    
Tourism Destinations Management 5                                    
Tourism Grand Tour 5                                    
COACHING SUPERVISOR
()
                                   
Management and Leadership in a Work Community 10                                    
Service Production Management 5                                    
OTHER COMPLEMENTARY COMPETENCES
()
                                   
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ECTS credits per period / semester / academic year 46 72 31.5 0.5 46 31 41 16 15.5 0.5 0 46 31 41 16 15.5 0.5 0

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

Palveluliiketoiminnan koulutus, monimuotototeutus, K21, Leppävaara

See the description attached.

MLA221KA2 Palveluliiketoiminnan koulutus, monimuoto, K21, Leppävaara, ryhmä 2