2019
| Search: | ECTS | 1 | 2 | 3 | 4 | 1A | 1S | 2A | 2S | 3A | 3S | 4A | 1 | 2 | 1 | 2 | 1 | 2 | 1 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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CORE COMPETENCE
(Select 150 ECTS)
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FLEXIBLE CUSTOMER SERVICE |
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| Quality in Food Services | 10 | ||||||||||||||||||
| Certificate in Food Hygiene | 0 | ||||||||||||||||||
| Legislation on Regulating Liquor Licences | 0 | ||||||||||||||||||
| Professional Communication Skills | 5 | ||||||||||||||||||
| Intercultural Approach to Design Thinking | 10 | ||||||||||||||||||
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Language and Communication Skills
(Select 5 ECTS)
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| Initial Test in Swedish | 0 | ||||||||||||||||||
| Service-oriented Swedish | 5 | ||||||||||||||||||
| Oral Skills in Swedish | 0 | ||||||||||||||||||
| Written Skills in Swedish | 0 | ||||||||||||||||||
| Finnish Language and Communication | 5 | ||||||||||||||||||
| Oral Skills in Finnish | 0 | ||||||||||||||||||
| Written Skills in Finnish | 0 | ||||||||||||||||||
| Introduction to Finnish Language and Culture 1 | 5 | ||||||||||||||||||
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BUSINESS AND ENTREPRENEURSHIP IN THE SERVICE FIELD |
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| Customer-Oriented Services | 5 | ||||||||||||||||||
| Customer Relationship Management | 5 | ||||||||||||||||||
| Cost Accounting and Pricing in a Service Company | 5 | ||||||||||||||||||
| Service Business and Marketing | 10 | ||||||||||||||||||
| Operating Environment in a Service Company | 5 | ||||||||||||||||||
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SERVICE INNOVATION DEVELOPER |
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| Business Game | 5 | ||||||||||||||||||
| Corporate Social Responsibility | 5 | ||||||||||||||||||
| Intermediate Finnish | 5 | ||||||||||||||||||
| Service Innovations | 10 | ||||||||||||||||||
| Developing Service Systems | 10 | ||||||||||||||||||
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EXPERT IN A WORK COMMUNITY |
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| Placement 1 | 15 | ||||||||||||||||||
| Placement 2 | 15 | ||||||||||||||||||
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EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION |
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| Career Planning: Tools for Professional Development | 2 | ||||||||||||||||||
| Career Planning: Work Search and Work in the Future | 2 | ||||||||||||||||||
| Career Planning: Working Life Competences | 1 | ||||||||||||||||||
| Project Management and Communication | 5 | ||||||||||||||||||
| Research and Development Methods | 5 | ||||||||||||||||||
| Bachelor's Thesis | 15 | ||||||||||||||||||
| 92 | 52 | 21 | 0 | 61 | 31 | 51 | 1 | 21 | 0 | 0 | 61 | 31 | 51 | 1 | 21 | 0 | 0 | ||
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COMPLEMENTARY COMPETENCE
(Select 60 ECTS)
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OTHER COMPLEMENTARY COMPETENCES |
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| Participation in Voluntary Work | 0 | ||||||||||||||||||
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
| ECTS credits per period / semester / academic year | 92 | 52 | 21 | 0 | 61 | 31 | 51 | 1 | 21 | 0 | 0 | 61 | 31 | 51 | 1 | 21 | 0 | 0 |
Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.
See the description attached.
