Academic year 2022 - 2023

•   Behavioural Economics A9481-3005 01.01.2023-31.07.2023  5 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to:
  - evaluate the effects of psychological, social, cognitive, and emotional factors on economic decision making
  - discuss the role of rationality and emotions in purchasing decisions
  - explain the mechanisms that define judgment processes

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  Teacher in charge

  Sini Setälä

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.01.2023 - 31.07.2023

  Enrollment period

  28.11.2022 - 04.12.2022

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Sini Setälä

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Business Environment in a Global Economy R0231-3014 05.10.2022-31.12.2022  5 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - recognize the different economic, social and ecological factors and megatrends affecting the global economy
  - explain the structure of the economy and the different economic policies in a global framework
  - describe the history and drivers of international trade
  - identify international actors in the global economy

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  Teacher in charge

  Juhani Kettunen

  Mode of delivery

  80% Face-to-face, 20% Distance learning

  Language of instruction

  English

  Timing

  05.10.2022 - 31.12.2022

  Enrollment period

  06.09.2022 - 05.10.2022

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Juhani Kettunen

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Virtual portion

  1 credits

  Evaluation scale

  Approved/Failed

•   Business Processes R0229-3015 01.10.2022-31.03.2023  10 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - recognise the opportunities, operators and networks in the business environment
  - define the functions, processes and IT systems of an organization
  - define the core and supporting processes of an organization
  - apply the concept of value chain and customer driven value creation in process development
  - assess the financial and operational performance of logistics as part of the supply chain management

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  Teacher in charge

  Mervi Saarela

  Mode of delivery

  Face-to-face

  Learning materials and recommended literature

  Please see Canvas

  Evaluation methods and criteria

  Englanniksi
  REQUIREMENT LEVEL I
  PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT Assessed as applicable: TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
  5 THE STUDENT IS ABLE TO
  – use professional concepts extensively
  – compare and choose relevant information
  – report and communicate in a professional manner
  – work independently, using the skills and methods learned
  – take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
  – anticipate his/her need for guidance
  – promote the team’s work and team spirit
  – manage his/her time appropriately, completing the agreed tasks at the required quality level
  – work responsibly, applying the skills and methods learned
  – plan and evaluate their work, taking safety and/or ethical aspects into consideration
  3 THE STUDENT IS ABLE TO
  – use professional concepts in a consistent manner when explaining various work practices and situations
  – gather information and use his/her knowledge basis
  –report in the agreed manner
  – work using the skills and methods learned
  – engage in professional interaction with customers and/or co-operation partners and identify their needs
  – take part in guidance and utilise it
  – engage in goal-oriented work in a team
  – plan and manage the progress of his/her work and use of time
  – detect safety-related risks
  – justify this/her actions in accordance with the professional code of conduct
  H/1 THE STUDENT IS ABLE TO
  – use essential professional concepts when explaining various work practices and situations
  – search for information in different sources
  – report
  – work under guidance using the skills and methods learned
  – interact with customers and/or co-operation partners
  – receive guidance
  – work as a member of a team
  – plan the progress of his/her work and use of time under guidance
  – work safely and in accordance with the professional code of conduct
  – follow the provided instructions and rules

  Language of instruction

  English

  Timing

  01.10.2022 - 31.03.2023

  Enrollment period

  23.05.2022 - 29.05.2022

  Number of ECTS credits allocated

  • 10 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Lassi Tissari, Mervi Saarela

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  H-5

  Important dates

  The study unit begins on 14th October, See the autumn schedule in section "Content and scheduling" below.
  
  - define the functions, processes and IT systems of an organization
  - define the core and supporting processes of an organization
  
  The second part of the study unit begins on week 3, 2023. The time schedule will be published later - classes weeks 3-13. Please note that the study unit is once in a week but may be another day than in autumn.
  
  - recognize the opportunities, operators and networks in the business environment
  - apply the concepts of value chain and customer driven value creation in process development - focus in supply chain management: sales and sourcing processes.
  - assess the financial and operational performance of logistics as part of the supply chain management

  Content and scheduling

  Week Topic
  41 Lecture : Business Processes
  42 Lecture : Business Processes and Information Systems
  43 Exam - Online: Business Processes
  44 Assignment 1: Business Processes (MS Visio)
  45 Assignment 1: Business Processes Continues
  46 Introduction and login: MS Business Central ERP system
  47 Exercise in the classroom: MS Business Central ERP system
  48 Assignment 2: MS Business Central ERP system
  49 Assignment 2: BC MS Business Central ERP system continues

•   Customer-Oriented Business Development and Marketing A9480-3006 01.01.2023-31.07.2023  10 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to:
  - evaluate prerequisites for customer-oriented operation, and different customer needs and solutions
  - develop customer-oriented business models and processes
  - develop customer-oriented products and services
  - choose the right marketing measures for different target groups

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  Teacher in charge

  Ove Backlund

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.01.2023 - 31.07.2023

  Enrollment period

  28.11.2022 - 04.12.2022

  Number of ECTS credits allocated

  • 10 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Sini Setälä, Ove Backlund

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Initial Test in Swedish 00506-3019 01.08.2022-04.09.2022  (NSA222SA, ...) +-
  Learning outcomes of the course

  At the beginning of their studies, all students who have English and/or Swedish qualifications on prior certificates required for studies at Laurea, or who have received previous instruction in English and/or Swedish take initial tests in these languages. The initial tests are the same for all fields of study and may only be taken once. Students who transfer between degrees within Laurea do not have to retake the test. The test is used to check the students’ starting level before language studies begin. Students who fail the test must take preparatory studies in the language at the start of their studies. Having passed the preparatory studies, students obtain credits for inclusion in elective studies.

  Further information

  At the beginning of their studies, all students who have Swedish qualifications on prior certificates required for studies at Laurea take initial test in Swedish, with the exception of those whose mother tongue or language of education is Swedish.

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  Teacher in charge

  Annika Kirkkomäki

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.08.2022 - 04.09.2022

  Group(s)

  • NSA222SA
  • HBA222SN
  • NCA222SA
  • HRA222SA
  • PHA222SN

  Teacher(s)

  Sirpa Mattila, Annika Kirkkomäki

  Unit

  Laurea Leppävaara

  Programme(s)

  Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara, Degree Programme in Service Business Management (HMA), Laurea Leppävaara, Degree Programme in Safety, Security and Risk Management (HRA), Laurea Leppävaara, Degree Programme in Business Information Technology, Cyber Security (NCA2), Laurea Leppävaara, Degree Programme in Business Management (HBA2), Laurea Leppävaara, Degree Programme in Business Information Technology (NIA), Laurea Leppävaara

•   Introduction to Finnish Language and Culture 1 R0233-3035 01.09.2022-14.12.2022  5 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to:
  - speak and understand Finnish in very basic and familiar everyday situations
  - find information in very short texts and write simple messages
  - use some of the basic grammar structures
  - become familiar with Finnish cultural manners and customs
  - reach the target level of A1.1 in the Common European Framework of Reference for Languages

  Further information

  The study unit is for those whose language of education and mother tongue are other than Finnish and Swedish and who have not studied Finnish before.

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  Teacher in charge

  Leena Saarikko

  Mode of delivery

  Face-to-face

  Learning materials and recommended literature

  Teacher's material (about 35 pages). The material will be available in Canvas when the course starts. Study material is also available for copying in the Laurea Leppävaara library. THE STUDENTS WILL PRINT OUT OR COPY THE MATERIAL THEMSELVES.

  Teaching methods

  The course will have lessons every week during the whole semester. It's aiming at basic knowledge of Finnish grammar and vocabulary to guarantee that the students will be able to speak and understand Finnish in very basic everyday situations. The target level is A1.1. in the Common European Framework of Refrence for Languages. NOTICE! THE STUDENTS HAVE TO BE PRESENT AT THE 1ST SESSION OR INFORM THE TEACHER IN ADVANCE ON THEIR ABSENCE. Otherwise they may loose their place at the course.

  Evaluation methods and criteria

  The target level is A1.1. in the Common European Framework of Refrence for Languages.
  Final grade will consist of the following:
  1. Written exam at the end of the course
  2. Oral exam at the end of the course
  3. Small vocabulary tests during the course
  4. Active participation and attendence in the lessons
  Required attendance: 80 % of lessons unless otherwise agreed.

  Language of instruction

  English

  Timing

  01.09.2022 - 14.12.2022

  Enrollment period

  23.05.2022 - 31.08.2022

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Leena Saarikko

  Further information for students

  No prerequisites required.
  Required attendance: 80 % of lessons unless otherwise agreed.

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  H-5

  Students workload

  According to Laurea mathematics, 5 credits requires a workload of 135 hours. About 50 of them will be used for weekly lessons in classroom. Homework and home studies will take the rest of the hours, however, it may vary depending on students' personal activeness, skills and goals.

  Content and scheduling

  Basic grammar (verb conjugation, endings, questions, possessive etc), vocabulary (related to food, accomodation, studying, describing a person, family, hobbies, numbers, telling the time, weekdays, months, weather, etc.), cultural issues (facts, customs, habits in Finland), oral exercises (buying a ticket, paying at the cashier, discussing different issues, personal questions etc.).

  Evaluation criteria

  Approved / Failed

  Grading 1-5, 1 being the lowest and 5 the highest grade.
  Final grade will consist of the following:
  1. Written exam at the end of the course
  2. Oral exam at the end of the course
  3. Small vocabulary tests during the course
  4. Active participation and attendence in the lessons
  Required attendance: 80 % of lessons unless otherwise agreed.

•   Placement 1 B0233-3017 01.01.2023-31.07.2023  15 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - apply into practice what they have learnt
  - analyse and structure the contents and methods of their work
  - participate with their input in the development work of a company’s practices and business processes
  - develop their business competencies
  - evaluate their competencies and their development

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  Teacher in charge

  Marjaana Ajanto

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.01.2023 - 31.07.2023

  Enrollment period

  28.11.2022 - 04.12.2022

  Number of ECTS credits allocated

  • 15 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Kirsi Maste, Mervi Saarela

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Professional Communication Skills R0234-3017 01.01.2023-31.07.2023  5 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - communicate as a professional in field, specific tasks and intercultural contexts
  - produce effective spoken and written texts using an appropriate style and register
  - demonstrate knowledge of essential terminology needed in working life
  - apply principles of interpersonal and organizational communication

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  Teacher in charge

  Sebastian King

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.01.2023 - 31.07.2023

  Enrollment period

  28.11.2022 - 04.12.2022

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Sebastian King

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Profitable Business 1 R0232-3012 01.08.2022-31.12.2022  5 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - record business transactions in the accounting records
  - assess the profitability of an organization
  - use different management accounting techniques
  - compile financial reports to support decision making

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  Teacher in charge

  Juhani Kettunen

  Mode of delivery

  60% Face-to-face, 40% Distance learning

  Teaching methods

  Weekly contact sessions and individual/team assignments.

  Language of instruction

  English

  Timing

  01.08.2022 - 31.12.2022

  Enrollment period

  23.05.2022 - 29.05.2022

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Juhani Kettunen

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Virtual portion

  2 credits

  Evaluation scale

  H-5

  Students workload

  5 ECTS = 135 student working hours

  Evaluation criteria

  Satisfactory

  PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
  – use essential professional concepts when explaining various work practices and situations
  – search for information in different sources
  – report
  
  PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
  – work under guidance using the skills and methods learned
  – interact with customers and/or co-operation partners
  – receive guidance

  Good

  PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
  – use professional concepts in a consistent manner when explaining various work practices and situations
  – gather information and use his/her knowledge basis
  – report in the agreed manner
  
  PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
  – work using the skills and methods learned
  – engage in professional interaction with customers and/or co-operation partners and identify their needs
  – take part in guidance and utilise it

  Excellent

  PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
  – use professional concepts extensively
  – compare and choose
  relevant information
  – report and communicate in a professional manner
  
  PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
  – work independently, using the skills and methods learned
  – take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
  – anticipate his/her need for guidance

•   Profitable Business 2 A9483-3005 16.01.2023-16.04.2023  5 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - do bookkeeping for a small company using accounting software
  - prepare budgets to support decision making
  - make financial plans for a start-up company

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  Teacher in charge

  Juhani Kettunen

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  16.01.2023 - 16.04.2023

  Enrollment period

  28.11.2022 - 04.12.2022

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Juhani Kettunen, Kaija Koivusalo

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Project Management and Communication R0238-3029 05.09.2022-31.12.2022  5 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - plan, implement and evaluate a practical project in multidisciplinary cooperation
  - work in an appropriate way in multicultural organisations and networks
  - acquire and use information to support development, and use ICT tools
  - communicate appropriately and in a goal-oriented way in the communication and documenting situations required by the project

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  Teacher in charge

  Sebastian King

  Mode of delivery

  Face-to-face

  Learning materials and recommended literature

  Learning materials are provided in Canvas. Also the following works will be consulted:
  Bailey, S. 2011. Academic writing: a handbook for international students. 3rd edition. London: Routledge.
  Dawson, C. 2009. Projects in computing and information systems. 2nd edition. Harlow: Addison-Wesley.
  Lock, D. 2013. Naked Project Management: the bare facts. Gower.
  Ojasalo, K., Moilanen, T. & Ritalahti, J. 2009. Research-oriented approach. Partially translated from: Kehittämistyön menetelmät – Uudenlaista osaamista liiketoimintaan. Helsinki: WSOY.
  Snyder, C. 2013. A user's manual to the PMBOK guide. Hoboken, NJ: Wiley.

  Teaching methods

  During the study unit students will familiarise themselves with the basic principles of project management and receive guidance on communication requirements and tools for carrying out academic and project-related work.
  The study unit contains work on the following topic areas:
  - Research and development in academic projects
  - Project planning, scheduling and risk management
  - Teamwork and collaboration
  - ICT tools for project management and documentation
  - Preparing project-related communications (project plan, project report and presentation)
  - Academic writing (referencing, style and tone, structure and organisation)

  Evaluation methods and criteria

  The evaluation is based on the office and project management exams, academic essay, project plan and project evaluation assignment. A detailed description of the assessment criteria is given in Canvas.

  Language of instruction

  English

  Timing

  05.09.2022 - 31.12.2022

  Enrollment period

  23.05.2022 - 29.05.2022

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Sebastian King, Riku Salmenkylä

  Further information for students

  The project management part of the study unit is linked to work done on another study unit.

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  H-5

  Alternative completion methods

  Contact the lecturer if you feel that you have achieved the course objectives through informal or other means.

  Important dates

  The exam dates are offered during the contact sessions.
  - Project management test
  - Office test
  See Canvas for more details.

  Students workload

  5 credits = 135 hours of student`s work.

  Evaluation criteria

  Satisfactory

  All the assignments and exams of the study unit are passed.
  The student is able to produce academic and project-related communications which are understandable, though clarity and/or detail may be lacking. The style and formatting used in written documentation is correct in part. The content demonstrates a level of reflection and understanding, though some areas require more attention. Source materials are integrated into the text to some extent.

  Good

  All the assignments and exams of the study unit are passed.
  The student is able to produce academic and project-related communications which are fairly structured and clear. The style and formatting used in written documentation is mostly correct. The content demonstrates a good level of reflection and understanding. Source materials are integrated into the text.

  Excellent

  All the assignments and exams of the study unit are passed.
  The student is able to produce academic and project-related communications which are well-structured, clear and concise, and which uses the appropriate style and format. The content demonstrates an excellent level of reflection and understanding. Source materials are well integrated into the text.

•   Study Skills and Professional Orientation YY00BN52-3128 01.08.2022-31.07.2023  2 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - plan their studies, taking into account prior learning and employment opportunities in the field
  - understand the significance of internationality in the job market
  - obtain information about opportunities for developing competences
  - apply different learning techniques
  - assess their personal well-being and its significance for their coping with at workload
  - assess their need for guidance and support
  - identify and evaluate personal strengths and development needs

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  Teacher in charge

  Kirsi Maste

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.08.2022 - 31.07.2023

  Enrollment period

  23.05.2022 - 29.05.2022

  Number of ECTS credits allocated

  • 2 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Kirsi Maste, Marjaana Ajanto

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Understanding Customer Behaviour R0230-3015 01.08.2022-31.12.2022  5 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - define the factors that underlie customer actions, feelings and judgment processes
  - understand purchasing decisions from the perspective of the individual and the organization
  - analyze patterns and trends in customer behavior

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  Teacher in charge

  Sini Setälä

  Mode of delivery

  Face-to-face

  Learning materials and recommended literature

  Barden, Phil. (2013). Decoded. The Science Behind Why We Buy. Wiley.
  Blythe, Jim. (2013). Consumer Behaviour. Sage.
  Kahle, Lynn R. & Valette-Florence, Pierre. (2012). Marketplace Lifestyles in an Age of Social Media. Theory and Methods. Routledge.
  Kahnemann, Daniel. Thinking Fast and Slow. (2011). Penguin Books.
  Kotler, Philip & Armstrong, Gary. (2012). Principles of Marketing. Pearson.
  Robbins, Stephen P. & Judge, Timothy A. (2016). Essentials of Organizational Behavior. Pearson.
  Robbins, Stephen P., Judge, Timothy A. & Campbell, Timothy T. (2010). Organizational Behaviour. Pearson.
  Solomon, Michael R. (2011). Consumer Behavior. Buying, Having, and Being. Pearson.
  Soman, Dilip and N-Marandi, Sara. (2010). Managing Customer Value. One Stage at a Time. World Scientific.
  Thaler, Richard H. & Sunstein, Cass R. (2009). Nudge. Improving decisions about health, wealth, and happiness. Penguin Books
  Walden, Steven. (2017). Customer Experience Management Rebooted - Are you an experience brand or an efficiency brand? Palgrave Macmillan.

  Teaching methods

  Contact classes, team work, individual work.

  Evaluation methods and criteria

  BACHELOR'S DEGREE INITIAL STAGE STUDENTS
  EXCELLENT
  grade 5
  Students are able to:
  • Apply professional concepts expertly.
  • Comply with occupational safety instructions responsibly and independently.
  • Justify activities using research knowledge.
  • Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active.
  • Select the appropriate techniques and models for activities, and justify the choices.
  • Act in customer-oriented ways and according to the situation.
  • Promote group activities.
  • Able to critically apply ethical principles in the subject field in one's conduct and tasks.
  GOOD
  grade 3
  Students are able to:
  • Apply professional concepts systematically.
  • Apply occupational safety instructions in their activities.
  • Justify, compare and analyse their activities using general guidelines.
  • Able to cope independently in different tasks in each operating environment.
  • Apply acquired techniques and models diversely.
  • Act professionally in customer situations.
  • Work in a group in line with objectives.
  • Justify their activities in accordance with ethical principles..
  SATISFACTORY,
  grade 1
  Students are able to:
  • Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base.
  • Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved.
  • Comply with rules and instructions, and justify their activities using provided instructions.
  • Act appropriately under guidance.
  • Use acquired techniques and models.
  • Take customers into account in their actions.
  • Act as group members.
  • Act in accordance with ethical principles.

  Language of instruction

  English

  Timing

  01.08.2022 - 31.12.2022

  Enrollment period

  23.05.2022 - 29.05.2022

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Sini Setälä

  Further information for students

  Understanding customers can be challenging. How do we define what is valuable for an individual customer? What about organizations as customers? Today, many of the trends are international, but their local interpretation and implementation may still be very multifold. The study of the human mind has gone a long way, but part of the mind’s operations, especially on individual level, still remain difficult to forecast.
  During this course we will define the factors that underlie customer actions, feelings, and judgment processes. We strive to understand purchasing decisions from the perspective of the individual and the organization, and analyze patterns and trends in customer behaviour.
  The course grade is composed of two assignments which both need to be successfully completed and handed in by the deadlines. The assignments that arrive late will be graded only if the late handing in has been agreed in advance with the teacher. The honoring of deadlines is taken into account in the grading. The late handing in will lower the grade, and if not justified, disallows the completing of this course.

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  RDI portion

  3 credits

  Evaluation scale

  H-5

  Important dates

  Contact classes and deadlines.

Academic year 2023 - 2024

•   Business Environment in a Global Economy R0231-3018 08.09.2023-30.12.2023  5 credits  (HBA223SN) +-
  Learning outcomes of the course

  The student is able to
  - recognize the different economic, social and ecological factors and megatrends affecting the global economy
  - explain the structure of the economy and the different economic policies in a global framework
  - describe the history and drivers of international trade
  - identify international actors in the global economy

  ---

  Teacher in charge

  Juhani Kettunen

  Mode of delivery

  40% Face-to-face, 60% Distance learning

  Language of instruction

  Finnish

  Timing

  08.09.2023 - 30.12.2023

  Enrollment period

  09.08.2023 - 07.09.2023

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA223SN

  Seats

  20 - 40

  Teacher(s)

  Juhani Kettunen

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Virtual portion

  3 credits

  Evaluation scale

  Approved/Failed

•   Business Processes R0229-3016 01.10.2023-28.02.2024  10 credits  (HBA223SN) +-
  Learning outcomes of the course

  The student is able to
  - recognise the opportunities, operators and networks in the business environment
  - define the functions, processes and IT systems of an organization
  - define the core and supporting processes of an organization
  - apply the concept of value chain and customer driven value creation in process development
  - assess the financial and operational performance of logistics as part of the supply chain management

  ---

  Teacher in charge

  Katja Suonperä

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.10.2023 - 28.02.2024

  Enrollment period

  22.05.2023 - 28.05.2023

  Number of ECTS credits allocated

  • 10 credits

  Group(s)

  • HBA223SN

  Seats

  20 - 40

  Teacher(s)

  Katja Suonperä, Mervi Saarela

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Corporate Social Responsibility R0217-3082 01.08.2023-31.12.2023  5 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - analyze environmental, social and economic responsibilities in service business
  - develop sustainable practises in organisations

  ---

  Teacher in charge

  Kaija Koivusalo

  Mode of delivery

  Distance learning

  Teaching methods

  A special implementation incorporating the Working Across Borders project in an international environment.
  
  For more details see: https://www.ucll.be/international/short-programmes-international/virtual-projects/virtual-exchange-working-across-borders

  Language of instruction

  English

  Timing

  01.08.2023 - 31.12.2023

  Enrollment period

  22.05.2023 - 28.05.2023

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA222SN

  Seats

  40 - 120

  Teacher(s)

  Sebastian King, Kaija Koivusalo

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Virtual Campus

  Virtual portion

  5 credits

  Evaluation scale

  Approved/Failed

•   Initial Test in Swedish 00506-3021 01.08.2023-04.09.2023  (HBA223SN, ...) +-
  Learning outcomes of the course

  At the beginning of their studies, all students who have English and/or Swedish qualifications on prior certificates required for studies at Laurea, or who have received previous instruction in English and/or Swedish take initial tests in these languages. The initial tests are the same for all fields of study and may only be taken once. Students who transfer between degrees within Laurea do not have to retake the test. The test is used to check the students’ starting level before language studies begin. Students who fail the test must take preparatory studies in the language at the start of their studies. Having passed the preparatory studies, students obtain credits for inclusion in elective studies.

  Further information

  At the beginning of their studies, all students who have Swedish qualifications on prior certificates required for studies at Laurea take initial test in Swedish, with the exception of those whose mother tongue or language of education is Swedish.

  ---

  Teacher in charge

  Annika Kirkkomäki

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.08.2023 - 04.09.2023

  Group(s)

  • HBA223SN
  • NSA223SA
  • NCA223SA
  • HRA223SA

  Seats

  20 - 150

  Teacher(s)

  Annika Kirkkomäki

  Unit

  Laurea Leppävaara

  Programme(s)

  Degree Programme in Safety, Security and Risk Management (HRA), Laurea Leppävaara, Degree Programme in Business Information Technology, Cyber Security (NCA2), Laurea Leppävaara, Degree Programme in Business Management (HBA2), Laurea Leppävaara, Degree Programme in Business Information Technology, Developing Digital Services (NSA2), Laurea Leppävaara

•   Introduction to Finnish Language and Culture 1 R0233-3043 01.08.2023-31.12.2023  5 credits  (HBA223SN) +-
  Learning outcomes of the course

  The student is able to:
  - speak and understand Finnish in very basic and familiar everyday situations
  - find information in very short texts and write simple messages
  - use some of the basic grammar structures
  - become familiar with Finnish cultural manners and customs
  - reach the target level of A1.1 in the Common European Framework of Reference for Languages

  Further information

  The study unit is for those whose language of education and mother tongue are other than Finnish and Swedish and who have not studied Finnish before.

  ---

  Teacher in charge

  Leena Saarikko

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.08.2023 - 31.12.2023

  Enrollment period

  22.05.2023 - 28.05.2023

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA223SN

  Seats

  20 - 40

  Teacher(s)

  Leena Saarikko

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Management and Leadership A9482-3019 01.08.2023-31.12.2023  5 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - analyse and develop his/her activity as a member of the work community and a manager
  - apply labour legislation and collective agreements
  - analyse the work community and promote well-being at work

  ---

  Teacher in charge

  Sini Setälä

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.08.2023 - 31.12.2023

  Enrollment period

  01.05.2023 - 07.05.2023

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Sini Setälä

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Professional Development YY00BN53-3130 01.08.2023-31.07.2024  2 credits  (HBA222SN) +-
  Learning outcomes of the course

  The student is able to
  - create a personal career plan
  - look into employment opportunities and prerequisites for entrepreneurship in their own field
  - build and utilize professional networks
  - describe their own competence, apply for jobs in the field and understand the significance of social media in the job seeking process
  - anticipate future trends in the job market and their likely impact on their career
  - promote personal well-being

  ---

  Teacher in charge

  Kirsi Maste

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.08.2023 - 31.07.2024

  Enrollment period

  22.05.2023 - 28.05.2023

  Number of ECTS credits allocated

  • 2 credits

  Group(s)

  • HBA222SN

  Seats

  20 - 40

  Teacher(s)

  Kirsi Maste, Marjaana Ajanto

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Profitable Business 1 R0232-3013 01.08.2023-31.12.2023  5 credits  (HBA223SN) +-
  Learning outcomes of the course

  The student is able to
  - record business transactions in the accounting records
  - assess the profitability of an organization
  - use different management accounting techniques
  - compile financial reports to support decision making

  ---

  Teacher in charge

  Juhani Kettunen

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.08.2023 - 31.12.2023

  Enrollment period

  22.05.2023 - 28.05.2023

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA223SN

  Seats

  20 - 40

  Teacher(s)

  Juhani Kettunen

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Project Management and Communication YY00BW73-3003 01.08.2023-31.12.2023  5 credits  (HBA223SN) +-
  Learning outcomes of the course

  The student is able to
  - plan and report on the progress of a project, taking different elements of project management into consideration and using basic project management tools
  - write text that is based on research results, using and referencing reliable sources of their field
  - communicate in a goal-oriented way, taking the target audience and need into consideration
  - utilise IT tools in project management and communication

  Further information

  The learning outcomes of the study unit/project are evaluated based on the requirement level 1 of Laurea's common evaluation criteria. (not translated)

  ---

  Teacher in charge

  Ilona Rönkä

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.08.2023 - 31.12.2023

  Enrollment period

  22.05.2023 - 28.05.2023

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA223SN

  Seats

  20 - 40

  Teacher(s)

  Ilona Rönkä, Riku Salmenkylä

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Service Design R0216-3102 01.08.2023-31.12.2023  10 credits  (HLA222KN, ...) +-
  Learning outcomes of the course

  The student is able to
  - describe how value is created for the customers through service
  - recognize the essence of Service Design thinking and methods
  - plan, implement and evaluate a Service Design project using service design methods
  - apply creative problem-solving and develop working methods individually and in teams
  - foster entrepreneurship through service design

  ---

  Teacher in charge

  Päivi Williams

  Mode of delivery

  70% Face-to-face, 30% Distance learning

  Language of instruction

  English

  Timing

  01.08.2023 - 31.12.2023

  Enrollment period

  22.05.2023 - 28.05.2023

  Number of ECTS credits allocated

  • 10 credits

  Group(s)

  • HLA222KN
  • HBA222SN

  Seats

  20 - 60

  Teacher(s)

  Veera Lassila, Päivi Williams

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  RDI portion

  7 credits

  Virtual portion

  3 credits

  Evaluation scale

  Approved/Failed

•   Study Skills and Professional Orientation YY00BN52-3177 01.08.2023-31.07.2024  2 credits  (HBA223SN) +-
  Learning outcomes of the course

  The student is able to
  - plan their studies, taking into account prior learning and employment opportunities in the field
  - understand the significance of internationality in the job market
  - obtain information about opportunities for developing competences
  - apply different learning techniques
  - assess their personal well-being and its significance for their coping with at workload
  - assess their need for guidance and support
  - identify and evaluate personal strengths and development needs

  ---

  Teacher in charge

  Ilona Rönkä

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.08.2023 - 31.07.2024

  Enrollment period

  22.05.2023 - 28.05.2023

  Number of ECTS credits allocated

  • 2 credits

  Group(s)

  • HBA223SN

  Seats

  20 - 40

  Teacher(s)

  Ilona Rönkä

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed

•   Understanding Customer Behaviour R0230-3016 01.08.2023-31.12.2023  5 credits  (HBA223SN) +-
  Learning outcomes of the course

  The student is able to
  - define the factors that underlie customer actions, feelings and judgment processes
  - understand purchasing decisions from the perspective of the individual and the organization
  - analyze patterns and trends in customer behavior

  ---

  Teacher in charge

  Sini Setälä

  Mode of delivery

  Face-to-face

  Language of instruction

  English

  Timing

  01.08.2023 - 31.12.2023

  Enrollment period

  22.05.2023 - 28.05.2023

  Number of ECTS credits allocated

  • 5 credits

  Group(s)

  • HBA223SN

  Seats

  20 - 40

  Teacher(s)

  Sini Setälä

  Unit

  Laurea Leppävaara, liko

  Programme(s)

  Degree Programme in Business Management (HBA2), Laurea Leppävaara

  Campus

  Laurea Leppävaara

  Evaluation scale

  Approved/Failed