Please select the curriculum by the start year of studies and track.
There is no implementations attached to this degree programme.
Juhani Kettunen
80% Face-to-face, 20% Distance learning
Finnish
05.10.2022 - 31.12.2022
06.09.2022 - 05.10.2022
20 - 40
Juhani Kettunen
Laurea Leppävaara, liko
Degree Programme in Business Management (HBA2), Laurea Leppävaara
1 credits
Approved/Failed
Mervi Saarela
Face-to-face
Please see Canvas
Englanniksi
REQUIREMENT LEVEL I
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT Assessed as applicable: TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
5 THE STUDENT IS ABLE TO
– use professional concepts extensively
– compare and choose relevant information
– report and communicate in a professional manner
– work independently, using the skills and methods learned
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
– anticipate his/her need for guidance
– promote the team’s work and team spirit
– manage his/her time appropriately, completing the agreed tasks at the required quality level
– work responsibly, applying the skills and methods learned
– plan and evaluate their work, taking safety and/or ethical aspects into consideration
3 THE STUDENT IS ABLE TO
– use professional concepts in a consistent manner when explaining various work practices and situations
– gather information and use his/her knowledge basis
–report in the agreed manner
– work using the skills and methods learned
– engage in professional interaction with customers and/or co-operation partners and identify their needs
– take part in guidance and utilise it
– engage in goal-oriented work in a team
– plan and manage the progress of his/her work and use of time
– detect safety-related risks
– justify this/her actions in accordance with the professional code of conduct
H/1 THE STUDENT IS ABLE TO
– use essential professional concepts when explaining various work practices and situations
– search for information in different sources
– report
– work under guidance using the skills and methods learned
– interact with customers and/or co-operation partners
– receive guidance
– work as a member of a team
– plan the progress of his/her work and use of time under guidance
– work safely and in accordance with the professional code of conduct
– follow the provided instructions and rules
English
01.10.2022 - 31.03.2023
23.05.2022 - 29.05.2022
20 - 40
Lassi Tissari, Mervi Saarela
Laurea Leppävaara, liko
Degree Programme in Business Management (HBA2), Laurea Leppävaara
Laurea Leppävaara
H-5
The study unit begins on 14th October, See the autumn schedule in section "Content and scheduling" below.
- define the functions, processes and IT systems of an organization
- define the core and supporting processes of an organization
The second part of the study unit begins on week 3, 2023. The time schedule will be published later - classes weeks 3-13. Please note that the study unit is once in a week but may be another day than in autumn.
- recognize the opportunities, operators and networks in the business environment
- apply the concepts of value chain and customer driven value creation in process development - focus in supply chain management: sales and sourcing processes.
- assess the financial and operational performance of logistics as part of the supply chain management
Week Topic
41 Lecture : Business Processes
42 Lecture : Business Processes and Information Systems
43 Exam - Online: Business Processes
44 Assignment 1: Business Processes (MS Visio)
45 Assignment 1: Business Processes Continues
46 Introduction and login: MS Business Central ERP system
47 Exercise in the classroom: MS Business Central ERP system
48 Assignment 2: MS Business Central ERP system
49 Assignment 2: BC MS Business Central ERP system continues
Annika Kirkkomäki
Face-to-face
English
01.08.2022 - 04.09.2022
Annika Kirkkomäki
Laurea Leppävaara
Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara, Degree Programme in Service Business Management (HMA), Laurea Leppävaara, Degree Programme in Safety, Security and Risk Management (HRA), Laurea Leppävaara, Degree Programme in Business Information Technology, Cyber Security (NCA2), Laurea Leppävaara, Degree Programme in Business Management (HBA2), Laurea Leppävaara, Degree Programme in Business Information Technology (NIA), Laurea Leppävaara
Leena Saarikko
Face-to-face
Teacher's material (about 35 pages). The material will be available in Canvas when the course starts. Study material is also available for copying in the Laurea Leppävaara library. THE STUDENTS WILL PRINT OUT OR COPY THE MATERIAL THEMSELVES.
The course will have lessons every week during the whole semester. It's aiming at basic knowledge of Finnish grammar and vocabulary to guarantee that the students will be able to speak and understand Finnish in very basic everyday situations. The target level is A1.1. in the Common European Framework of Refrence for Languages. NOTICE! THE STUDENTS HAVE TO BE PRESENT AT THE 1ST SESSION OR INFORM THE TEACHER IN ADVANCE ON THEIR ABSENCE. Otherwise they may loose their place at the course.
The target level is A1.1. in the Common European Framework of Refrence for Languages.
Final grade will consist of the following:
1. Written exam at the end of the course
2. Oral exam at the end of the course
3. Small vocabulary tests during the course
4. Active participation and attendence in the lessons
Required attendance: 80 % of lessons unless otherwise agreed.
English
01.09.2022 - 14.12.2022
23.05.2022 - 29.05.2022
20 - 40
Leena Saarikko
No prerequisites required.
Required attendance: 80 % of lessons unless otherwise agreed.
Laurea Leppävaara, liko
Degree Programme in Business Management (HBA2), Laurea Leppävaara
Laurea Leppävaara
H-5
According to Laurea mathematics, 5 credits requires a workload of 135 hours. About 50 of them will be used for weekly lessons in classroom. Homework and home studies will take the rest of the hours, however, it may vary depending on students' personal activeness, skills and goals.
Basic grammar (verb conjugation, endings, questions, possessive etc), vocabulary (related to food, accomodation, studying, describing a person, family, hobbies, numbers, telling the time, weekdays, months, weather, etc.), cultural issues (facts, customs, habits in Finland), oral exercises (buying a ticket, paying at the cashier, discussing different issues, personal questions etc.).
Grading 1-5, 1 being the lowest and 5 the highest grade.
Final grade will consist of the following:
1. Written exam at the end of the course
2. Oral exam at the end of the course
3. Small vocabulary tests during the course
4. Active participation and attendence in the lessons
Required attendance: 80 % of lessons unless otherwise agreed.
Juhani Kettunen
60% Face-to-face, 40% Distance learning
Weekly contact sessions and individual/team assignments.
English
01.08.2022 - 31.12.2022
23.05.2022 - 29.05.2022
20 - 40
Juhani Kettunen
Laurea Leppävaara, liko
Degree Programme in Business Management (HBA2), Laurea Leppävaara
Laurea Leppävaara
2 credits
H-5
5 ECTS = 135 student working hours
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– use essential professional concepts when explaining various work practices and situations
– search for information in different sources
– report
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– work under guidance using the skills and methods learned
– interact with customers and/or co-operation partners
– receive guidance
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– use professional concepts in a consistent manner when explaining various work practices and situations
– gather information and use his/her knowledge basis
– report in the agreed manner
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– work using the skills and methods learned
– engage in professional interaction with customers and/or co-operation partners and identify their needs
– take part in guidance and utilise it
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– use professional concepts extensively
– compare and choose
relevant information
– report and communicate in a professional manner
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– work independently, using the skills and methods learned
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
– anticipate his/her need for guidance
Sebastian King
Face-to-face
Learning materials are provided in Canvas. Also the following works will be consulted:
Bailey, S. 2011. Academic writing: a handbook for international students. 3rd edition. London: Routledge.
Dawson, C. 2009. Projects in computing and information systems. 2nd edition. Harlow: Addison-Wesley.
Lock, D. 2013. Naked Project Management: the bare facts. Gower.
Ojasalo, K., Moilanen, T. & Ritalahti, J. 2009. Research-oriented approach. Partially translated from: Kehittämistyön menetelmät – Uudenlaista osaamista liiketoimintaan. Helsinki: WSOY.
Snyder, C. 2013. A user's manual to the PMBOK guide. Hoboken, NJ: Wiley.
During the study unit students will familiarise themselves with the basic principles of project management and receive guidance on communication requirements and tools for carrying out academic and project-related work.
The study unit contains work on the following topic areas:
- Research and development in academic projects
- Project planning, scheduling and risk management
- Teamwork and collaboration
- ICT tools for project management and documentation
- Preparing project-related communications (project plan, project report and presentation)
- Academic writing (referencing, style and tone, structure and organisation)
The evaluation is based on the office and project management exams, academic essay, project plan and project evaluation assignment. A detailed description of the assessment criteria is given in Canvas.
English
05.09.2022 - 31.12.2022
23.05.2022 - 29.05.2022
20 - 40
Sebastian King, Riku Salmenkylä
The project management part of the study unit is linked to work done on another study unit.
Laurea Leppävaara, liko
Degree Programme in Business Management (HBA2), Laurea Leppävaara
Laurea Leppävaara
H-5
Contact the lecturer if you feel that you have achieved the course objectives through informal or other means.
The exam dates are offered during the contact sessions.
- Project management test
- Office test
See Canvas for more details.
5 credits = 135 hours of student`s work.
All the assignments and exams of the study unit are passed.
The student is able to produce academic and project-related communications which are understandable, though clarity and/or detail may be lacking. The style and formatting used in written documentation is correct in part. The content demonstrates a level of reflection and understanding, though some areas require more attention. Source materials are integrated into the text to some extent.
All the assignments and exams of the study unit are passed.
The student is able to produce academic and project-related communications which are fairly structured and clear. The style and formatting used in written documentation is mostly correct. The content demonstrates a good level of reflection and understanding. Source materials are integrated into the text.
All the assignments and exams of the study unit are passed.
The student is able to produce academic and project-related communications which are well-structured, clear and concise, and which uses the appropriate style and format. The content demonstrates an excellent level of reflection and understanding. Source materials are well integrated into the text.
Kirsi Maste
Face-to-face
English
01.08.2022 - 31.07.2023
23.05.2022 - 29.05.2022
20 - 40
Kirsi Maste, Marjaana Ajanto
Laurea Leppävaara, liko
Degree Programme in Business Management (HBA2), Laurea Leppävaara
Laurea Leppävaara
Approved/Failed
Sini Setälä
Face-to-face
Barden, Phil. (2013). Decoded. The Science Behind Why We Buy. Wiley.
Blythe, Jim. (2013). Consumer Behaviour. Sage.
Kahle, Lynn R. & Valette-Florence, Pierre. (2012). Marketplace Lifestyles in an Age of Social Media. Theory and Methods. Routledge.
Kahnemann, Daniel. Thinking Fast and Slow. (2011). Penguin Books.
Kotler, Philip & Armstrong, Gary. (2012). Principles of Marketing. Pearson.
Robbins, Stephen P. & Judge, Timothy A. (2016). Essentials of Organizational Behavior. Pearson.
Robbins, Stephen P., Judge, Timothy A. & Campbell, Timothy T. (2010). Organizational Behaviour. Pearson.
Solomon, Michael R. (2011). Consumer Behavior. Buying, Having, and Being. Pearson.
Soman, Dilip and N-Marandi, Sara. (2010). Managing Customer Value. One Stage at a Time. World Scientific.
Thaler, Richard H. & Sunstein, Cass R. (2009). Nudge. Improving decisions about health, wealth, and happiness. Penguin Books
Walden, Steven. (2017). Customer Experience Management Rebooted - Are you an experience brand or an efficiency brand? Palgrave Macmillan.
Contact classes, team work, individual work.
BACHELOR'S DEGREE INITIAL STAGE STUDENTS
EXCELLENT
grade 5
Students are able to:
• Apply professional concepts expertly.
• Comply with occupational safety instructions responsibly and independently.
• Justify activities using research knowledge.
• Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active.
• Select the appropriate techniques and models for activities, and justify the choices.
• Act in customer-oriented ways and according to the situation.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and tasks.
GOOD
grade 3
Students are able to:
• Apply professional concepts systematically.
• Apply occupational safety instructions in their activities.
• Justify, compare and analyse their activities using general guidelines.
• Able to cope independently in different tasks in each operating environment.
• Apply acquired techniques and models diversely.
• Act professionally in customer situations.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..
SATISFACTORY,
grade 1
Students are able to:
• Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base.
• Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved.
• Comply with rules and instructions, and justify their activities using provided instructions.
• Act appropriately under guidance.
• Use acquired techniques and models.
• Take customers into account in their actions.
• Act as group members.
• Act in accordance with ethical principles.
English
01.08.2022 - 31.12.2022
23.05.2022 - 29.05.2022
20 - 40
Sini Setälä
Understanding customers can be challenging. How do we define what is valuable for an individual customer? What about organizations as customers? Today, many of the trends are international, but their local interpretation and implementation may still be very multifold. The study of the human mind has gone a long way, but part of the mind’s operations, especially on individual level, still remain difficult to forecast.
During this course we will define the factors that underlie customer actions, feelings, and judgment processes. We strive to understand purchasing decisions from the perspective of the individual and the organization, and analyze patterns and trends in customer behaviour.
The course grade is composed of two assignments which both need to be successfully completed and handed in by the deadlines. The assignments that arrive late will be graded only if the late handing in has been agreed in advance with the teacher. The honoring of deadlines is taken into account in the grading. The late handing in will lower the grade, and if not justified, disallows the completing of this course.
Laurea Leppävaara, liko
Degree Programme in Business Management (HBA2), Laurea Leppävaara
Laurea Leppävaara
Approved/Failed
Contact classes and deadlines.
